IDC, Lenovo and Intel Roundtable
From Pilot to Scale: Making AI and Digital Health Work in the Real World
In Partnership With
Australia’s healthcare system is under growing pressure from an ageing population, rising chronic disease, and persistent workforce shortages. While digital adoption has increased across hospitals and care networks, much of the system still operates in silos. At the same time, care delivery is becoming more distributed across virtual platforms, homes, and connected care networks increasing the need for secure, scalable, and interoperable digital environments.
As AI moves beyond administrative automation and into clinical decision support, healthcare leaders are facing tougher questions around governance, accountability, and patient safety. With 86% of healthcare organisations now operating hybrid AI environments; growing imaging, EMR, and analytics workloads are forcing organisations to rethink infrastructure economics and long-term sustainability.
Many providers are also discovering that while AI pilots are easy to launch, scaling them across clinical environments is far more complex. Challenges around workflow integration, clinician trust, change management, and proving measurable outcomes continue to slow broader adoption.
Join IDC, Lenovo and Intel®, as we bring together the brightest minds in healthcare leadership to shape the future of Australia’s health system.
Agenda
IDC, Lenovo and Intel Roundtable
One Day Event
Arrival Lunch & Networking
Keynote: 2030: Framing the Next Phase of Digital Implementation in Healthcare
Peter O’Halloran
Chief Digital Officer, Australian Digital Health Agency
CIO Executive Panel: From Pilot to Scale: Enabling AI and Digital Health in the Real World
AI ambitions are accelerating—but what’s really changed over the last 12 months, and what lies ahead?
Join your CIO peers for an executive discussion on the realities of scaling AI:
• The initiatives that failed to deliver expected outcomes
• Emerging operational, governance, infrastructure, and clinical risks
• Key lessons learned from early AI deployments
• What technology leaders should prioritize over the next 12 months
Gain practical insights to make smarter AI investment and governance decisions in an increasingly complex landscape.
Dr. Monica Trujillo
Chief Health Officer, Telstra Health
Kendra Hagedorn
Chief Nursing Information Officer, Ramsay Health
Caitlin Chimes
Lead Product Manager, Heidi Healthcare
Peter O’Halloran
Chief Digital Officer, Australian Digital Health Agency
Closed-door CIO Roundtable Discussion
Chatham House Rules
Linus Lai
Group Vice President, Research, IDC
Summary & Close
Speakers
Peter O’Halloran
Chief Digital Officer
Australian Digital Health Agency
Read Bio
Dr. Monica Trujillo
Chief Health Officer
Telstra Health
Read Bio
Kendra Hagedorn
Chief Nursing Information Officer
Ramsay Health
Read Bio
Caitlin Chimes
Lead Product Manager
Heidi Healthcare
Read Bio
Linus Lai
Group Vice President, Research
IDC
Read Bio
Peter O’Halloran
Event Sessions
One Day Event 1:15 pm
CIO Executive Panel: From Pilot to Scale: Enabling AI and Digital Health in the Real World
AI ambitions are accelerating—but what’s really changed over the last 12 months, and what lies ahead?
Join your CIO peers for an executive discussion on the realities of scaling AI:
• The initiatives that failed to deliver expected outcomes
• Emerging operational, governance, infrastructure, and clinical risks
• Key lessons learned from early AI deployments
• What technology leaders should prioritize over the next 12 months
Gain practical insights to make smarter AI investment and governance decisions in an increasingly complex landscape.
One Day Event 1:00 pm
Keynote: 2030: Framing the Next Phase of Digital Implementation in Healthcare
Dr. Monica Trujillo
Kendra Hagedorn
Event Sessions
One Day Event 1:15 pm
CIO Executive Panel: From Pilot to Scale: Enabling AI and Digital Health in the Real World
AI ambitions are accelerating—but what’s really changed over the last 12 months, and what lies ahead?
Join your CIO peers for an executive discussion on the realities of scaling AI:
• The initiatives that failed to deliver expected outcomes
• Emerging operational, governance, infrastructure, and clinical risks
• Key lessons learned from early AI deployments
• What technology leaders should prioritize over the next 12 months
Gain practical insights to make smarter AI investment and governance decisions in an increasingly complex landscape.
Caitlin Chimes
Event Sessions
One Day Event 1:15 pm
CIO Executive Panel: From Pilot to Scale: Enabling AI and Digital Health in the Real World
AI ambitions are accelerating—but what’s really changed over the last 12 months, and what lies ahead?
Join your CIO peers for an executive discussion on the realities of scaling AI:
• The initiatives that failed to deliver expected outcomes
• Emerging operational, governance, infrastructure, and clinical risks
• Key lessons learned from early AI deployments
• What technology leaders should prioritize over the next 12 months
Gain practical insights to make smarter AI investment and governance decisions in an increasingly complex landscape.
Linus Lai
Linus Lai is a member of the Asia/Pacific Software and Services Research Group. He has more than 20 years of IT experience in the region. Based in Sydney, Australia, he has experience in several cloud, software, and services programs in Asia/Pacific excluding Japan (APEJ), which covers a wide range of technology and services markets across 13 countries.
In this role, he is responsible for providing insights and analyses in enterprise adoption, integration, and management of these solutions. This includes sourcing strategies, vendor selection, and identifying emerging trends in business and technology solutions across technology buyers in the region. Linus is a founding member of IDC Asia/Pacific’s Emerging Technology Advisory Council and is a recipient of numerous awards for country, regional, and quality research contributions. In his previous role as head of research in Southeast Asia, he developed and grew IDC’s presence in the region.
Linus is frequently quoted in various publications and media outlets and is a regular presenter at industry forums, client events, and strategic workshops. Prior to joining IDC, Linus worked with a large outsourcing service provider that focused on retail banking solutions.
Linus holds a master of science degree from the University of Lincoln, United Kingdom.
Event Sessions
One Day Event 2:00 pm
Closed-door CIO Roundtable Discussion
Chatham House Rules
Partners
In Partnership With
Lenovo
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.
Intel
Intel (NASDAQ: INTC) is a world leader in computing innovation. The company designs and builds the essential technologies that serve as the foundation for the world’s computing devices. Additional information about Intel is available at newsroom.intel.com and blogs.intel.com.
Venue
